Support

How can we help?

Find a quick answer below, or reach out and talk to us.

Contact us

Email support

Bugs, account questions, privacy requests, or anything else.

support@rekogen.app

Join the Discord

Hang out with other fans, share ideas, and ask questions.

Open Discord ↗

Quick help

Delete your account

You can delete your account at any time from the app's settings. Your personal data is removed within 30 days.

How we handle deleted data

Report or block someone

Tap the three-dot menu (•••) on any post, comment, or profile, then choose Report or Block. Reports are confidential.

Reporting & blocking

Your data

We don't sell your personal information. Email us to access, correct, export, or delete your data.

Your rights & choices

Ads & tracking

Ads keep RekoGen free. To stop personalized ads, go to Settings → Privacy & Security → Tracking on your iPhone.

About advertising

How things work

Recommendations, Renji, where to watch, Forums, badges, and friends.

Read the FAQ

What changed?

See what's new in each version of the app.

Release notes

Reporting a bug

Something not working right? Email support@rekogen.app and include as much of this as you can. It helps us fix things faster.

  1. What happened, and what you expected to happen.
  2. The steps that led to it, so we can try it ourselves.
  3. A screenshot or screen recording, if you can grab one.
  4. Your iPhone model and iOS version (Settings → General → About).

Please don't include your password. We'll never ask for it.